Privacy Policy

No email address is required to create an account; you can use a username and password. This service processes usernames, credentials used to verify logins, account status, and plan entitlements for authentication, subscription delivery, and account management. Do not include unnecessary personal information in your username.

Order records include the selected plan, order amount, transaction status, and payment result. They are used to verify payments, calculate entitlements, and handle refunds and disputes. Cumulative usage needed for traffic billing is a service record and does not include websites visited, page content, or the content of communications.

When you submit a support ticket, this service processes the ticket text and any attachments you choose to upload. Provide only information needed to investigate the issue. Do not submit passwords, sensitive details from full payment credentials, or subscription links that could be used directly.

LQVPN follows a no-logs policy: it does not record which websites users access through international routes, retain browsing or DNS query history, or store the content of communications. It does not create connection log files that could be used to reconstruct an individual's browsing activity.

Establishing connections and forwarding traffic requires the real-time processing of network information; this does not mean that information is stored long term. After a session ends, this service does not retain connection details that link an account to its destinations. Cumulative plan usage, account entitlements, and order status are retained separately for billing and service delivery.

Troubleshooting is based on error messages, client settings, and information you provide. If additional diagnostic materials are needed, the support ticket will explain their purpose. Remove personal information unrelated to the issue first.

Website analytics help us understand page visits, referral sources, device types, and interaction outcomes, and identify broken links and compatibility issues. Analytics concern use of the website and user panel, not content accessed through subscription routes; analytics should not contain passwords, authentication credentials, or subscription addresses.

Cookies and browser local storage may be used to maintain login sessions, remember language preferences, and save necessary interface settings. The user panel stores authentication status locally so that subsequent requests can verify your identity.

You can restrict cookies through your browser settings or clear this site's local storage. After clearing it, you may need to log in again and your preferences will return to their defaults; this does not automatically delete server-side account, order, or support ticket records.

This service supports Alipay / WeChat Pay / USDT. Payment confirmation is handled by the relevant third-party payment or transaction service, and its own policy applies to data processing on its pages. LQVPN uses order identifiers, amounts, and payment results to verify transactions; payment account passwords are not required.

Data is shared with relevant processors only to the extent necessary to deliver services, respond to user requests, or meet applicable legal obligations. When technical services involve data processing, the purpose and access permissions should be limited. This service does not sell personal data or provide personal browsing records for advertising purposes.

Account data is retained while the account is active and for as long as needed to provide services. Order data is retained as required to verify transactions, handle refunds and disputes, and comply with applicable laws. Support tickets and site analytics are retained only for as long as needed for support and analysis. Once these purposes are fulfilled, relevant data should be deleted or processed so it can no longer identify an individual; no single fixed retention period is promised.

Log in to the user panel and submit a request to access, correct, or delete data through support tickets, specifying which data is involved. This service will verify account ownership before processing the request. Deleting an account may affect subscription use; records that must be retained by law will have their use restricted, and the reason for any data that cannot be deleted will be explained.

Revisions to this policy will be published on this page, and the date at the top will be updated. Material changes to processing purposes, data categories, or user rights will be announced on the website or in the user panel. If new processing requires separate consent, it will be explained before processing begins; a policy update alone cannot replace consent.

If you have questions about this policy or data processing, contact LQVPN through a user panel support ticket. See the Terms of Service for service use and refund rules.